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Privacy Policy

Last updated: Nov 13, 2025

Welcome to TRAX. This plain-language privacy template explains how we handle information within our app. It is provided for illustration purposes only and does not create any legally binding promises.

Information We Collect

Depending on how you use TRAX, we may collect:

  • Profile details you provide, such as name, email address, or iamges
  • Messages you send with the app
  • Content you upload with the app
  • Usage data generated when you browse or interact with the app
  • Support or feedback messages you send to our team
  • Technical diagnostics from your device or browser for troubleshooting

How We Use Information

We typically use the information described above to:

  • Operate, maintain, and improve app features
  • Communicate updates, respond to requests, and provide support
  • Monitor performance, debug issues, and enhance security
  • Comply with applicable law and protect TRAX and its users

Sharing and Disclosure

We limit access to personal data to team members and vendors who need it to perform their work. We do not sell personal information. We may share data when required by law, to respond to lawful requests, or to protect the rights and safety of our users.

Data Retention

We retain information only for as long as needed to provide the services described above, comply with legal obligations, or resolve disputes.

Security

We take reasonable precautions to guard against unauthorized access, but no system can be guaranteed 100% secure.

Your Choices

You can manage how we use your information by:

  • Updating profile settings within the app
  • Adjusting notification preferences
  • Contacting us to access, correct, or delete your data

Children's Privacy

TRAX is not directed to children under 13, and we do not knowingly collect their data.

Changes to This Policy

We may update this our service and policies at any time. When we make material changes, we will post the revised version within the app and update the date above.

Delete your data

For information on how to delete your data please reference our terms of service

Contact Us

Questions or requests? Reach out to us at support@kanditrax.com